Shipping policy

SHIPPING & DELIVERY POLICY

Shipping & Delivery Policy

Grech Motors Parts ships products throughout the United States using parcel carriers, freight carriers, and specialized transportation providers.

Order Processing

Most orders are processed within 1 to 3 business days.

Some orders may require additional processing time due to:

Inventory verification
Product availability
Manufacturer sourcing
Special-order fulfillment
Freight preparation
Palletizing or crating requirements
Large or oversized product handling

Orders are processed during normal business hours and are not shipped on weekends or recognized holidays.

Expedited Shipping Notice

Shipping speed refers to carrier transit time after an order has been processed, packaged, and shipped.

Selecting Overnight, Next Day Air, 2-Day Air, Expedited Freight, or any other expedited shipping service does not guarantee same-day order processing or shipment.

Additional handling time may be required for:

Orders placed after daily carrier pickup deadlines
Large, oversized, or freight shipments
Products requiring crating or palletizing
Inventory transfers
Manufacturer-supplied products
Special-order items

For example, a product requiring one business day of processing and shipped using Overnight service would typically arrive one business day after shipment, not necessarily one business day after the order was placed.

Shipping Estimates

Any delivery date displayed on the website or provided by customer service is an estimate and is not guaranteed unless expressly stated by the carrier.

Delivery schedules may be affected by:

Weather conditions
Carrier delays
Freight network disruptions
Natural disasters
Labor interruptions
Other events beyond the control of Grech Motors Parts

Freight Deliveries

Certain products may ship via freight carrier.

Freight shipments may require:

Delivery appointments
Adult signature upon delivery
Customer assistance for unloading
Inspection before signing delivery paperwork

Customers should inspect freight shipments for visible damage before accepting delivery.

Shipping Damage

If a shipment arrives damaged:

Document the damage with photographs.
Retain all packaging materials.
Contact Grech Motors Parts within 5 business days of delivery.

Prompt reporting is required to assist with carrier claims.

Lost or Delayed Shipments

If a shipment appears lost or experiences an unusual delay, Grech Motors Parts will assist in initiating a carrier investigation.

Carrier investigations and claim resolutions are subject to the carrier's procedures and timelines.

Shipping Charges

Shipping charges are calculated based on product dimensions, weight, destination, and selected service level.

Shipping costs are non-refundable once an order has been shipped, except in situations where the shipping issue resulted directly from an error by Grech Motors Parts.